1. Who owns the property?
Lenders need to establish who owns the home and what borrowing is already secured against it. Expect questions about the existing mortgage balance, monthly payment and whether ownership is in one name or joint names.1
If you own with someone else, raise this at the outset. Ask who needs to be included in the application and what agreements or signatures are required. Do not assume you can arrange borrowing against a jointly owned home without the other owner's involvement.
Also tell the adviser if the mortgage and property ownership details differ, or an ownership change is underway. These details need resolving before an application can be assessed properly.
2. How much equity is available?
Equity is the property's current value minus the outstanding borrowing secured against it. Lenders consider how much of that value would support the existing mortgage and proposed new loan together.
For example, suppose a home is worth £280,000, the mortgage balance is £175,000 and the proposed secured loan is £35,000. With no other secured borrowing or financed fees, the combined debt would be £210,000.
Dividing £210,000 by £280,000 gives a combined loan to value, or LTV, of 75%.
This is an illustration, not a lending limit or offer. Each product has its own criteria, and the lender's valuation may differ from your estimate. Fees added to the borrowing can also affect the calculation.
Passing an LTV test does not mean you can afford the repayments. FCA mortgage rules do not allow lenders to base affordability on home equity or expected property price increases.3
3. What income can the lender accept?
Lenders consider both the amount of income and the evidence supporting it. A salary is one possibility. Depending on the lender, income from running a business, contract work or rental profits may also be considered.4
For an employed applicant, payslips help establish earnings. If overtime, commission or bonuses make up part of your income, ask how much the lender will accept and what history it requires. A particularly strong month may not represent your usual earnings.
If you work for yourself, prepare the relevant accounts, tax calculations and bank statements. Business turnover alone does not show the income available for your household repayments. The documents needed depend on how the business operates.5
Pension income and certain benefits may be accepted under a lender's criteria. There can be conditions about their type, amount and continuation. Tell the adviser about all income sources, including changes you already expect.6
There is no single minimum salary that establishes eligibility across the market. The accepted income must support the particular loan and household budget.
4. Can you afford the payments after other commitments?
Affordability involves your income after tax, existing borrowing and normal living costs. The lender must assess whether you can meet the proposed repayments, taking relevant future changes into account.3
Expect questions about your mortgage, credit cards, personal loans, car finance, childcare, household bills and day to day spending. Bank statements help support the figures you provide.5
Two applicants earning the same salary can have different borrowing capacity because their commitments differ. A mortgage payment, nursery bill or maintenance obligation can materially change what remains each month.
Use realistic spending figures. Include costs that arrive annually as well as monthly payments. If you know your income will fall or an important expense will increase, explain that during the application.
5. What does your credit history show?
A lender may review payment history, outstanding credit and financial links to other people. The score you see from a credit reference agency is not a universal pass mark. Lenders can assess application information and their own records alongside credit report data.7
If you have missed payments, defaults, County Court Judgments or mortgage arrears, give the adviser accurate details. Useful information includes when the problem happened, the amount involved, whether it was resolved and how you are managing payments now.
Past credit problems do not automatically prevent secured borrowing. However, available lenders and terms can be more restricted, and affordability remains essential.8
A strong credit score does not remove the other checks either. An application can still fail because the requested repayments are unaffordable, the property is unsuitable or the evidence does not support the information supplied.
6. Do age and personal circumstances fit the criteria?
Products can set minimum ages and maximum ages at the end of the term.6 A longer term therefore needs checking against those limits as well as your budget.
If repayments would continue after retirement, the lender must consider the relevant income position beyond retirement.3 A current salary should not simply be assumed to continue unchanged.
Expect identity and address checks. Tell the adviser if you have recently moved or lived abroad, and ask whether your residency circumstances affect the available lenders or evidence required.9, 10
7. Is the property acceptable security?
The property's location, type and construction can affect which lenders will consider it. Minimum property values and valuation requirements also differ.6, 11
Tell the adviser if the property has unusual construction, is used partly for business or is occupied by tenants. Ask whether the proposed product covers that situation.
Some applications can use an automated valuation, while others require a different assessment.11 A valuation used for lending is not a promise that the home would achieve that price whenever you choose to sell.
8. Does the requested loan fit its purpose?
Lenders ask how much you want and what the money is for.1 Be specific about the amount needed and distinguish money for your plans from fees or balances being repaid.
If the purpose is debt consolidation, the adviser needs accurate details of the existing debts and their costs. The FCA has highlighted the importance of assessing whether consolidation is suitable, including where additional debts are included to make an application pass affordability checks.12
A lower monthly payment can result from extending repayment over a longer period, increasing total interest. Moving unsecured debts into a secured loan also puts your home at risk.2
Think carefully before securing other debts against your home.
What documents should you prepare?
The exact request depends on the lender and your circumstances. Common evidence includes the following.9
| What is being checked | Evidence you may be asked for |
|---|---|
| Identity and current address | Passport or driving licence, plus recent address evidence |
| Employed income | Payslips and supporting employer or bank information |
| Income from your business | Accounts, tax records and relevant bank statements |
| Household finances | Recent statements showing income and spending |
| Existing mortgage and ownership | Mortgage statement and ownership information |
| Debts being consolidated | Creditor details, balances and repayment terms |
Ask how recent documents must be, how many months or years are required and which formats are accepted. Do not assume another lender's document list applies to your application.
Check names, addresses and income figures for consistency. Explain discrepancies and provide complete, accurate information. Having paperwork ready can reduce avoidable delays, but it does not guarantee acceptance.
Does an eligibility check affect your credit score?
Some initial checks use a soft credit search. This does not affect your credit score and is not visible to other lenders assessing an application. A hard search leaves a record that other lenders can see. Several applications close together can affect future credit decisions.13
Ask which search will be used before proceeding and when a hard search would happen. Do not assume every enquiry follows the same process.
An eligibility result or agreement in principle is preliminary. A mortgage application can still be declined afterwards.10 Ask what remains outstanding, such as income verification, valuation or legal checks, before treating a result as confirmation of borrowing.
What if you do not meet the requirements?
Ask the lender or broker what prevented the application progressing and which credit reference agency was used, where relevant. They may not disclose their full decision process. Check your credit reports for errors and challenge inaccurate entries.10
The next step should address the actual obstacle. Missing evidence calls for documents; an unaffordable repayment calls for reconsidering the borrowing. Repeated applications do not resolve either problem.
Consider whether borrowing less or delaying a nonessential project would better fit your finances. Avoid choosing a much longer term simply to obtain a lower monthly payment without comparing the total cost.
If you are already struggling with bills or repayments, seek free debt advice before adding borrowing secured against your home. MoneyHelper's debt advice locator can help you find support.14
What should you compare before accepting?
Eligibility answers whether a lender may offer the loan. Suitability asks whether that loan meets your needs and circumstances. Both matter.12
Compare the amount you will receive, monthly repayments, total repayment, fees, rate changes and early repayment charges. Ask about alternatives, including a further advance from your existing mortgage lender, remortgaging or unsecured borrowing where appropriate.2
Habitat Loans introduces customers to Loans Warehouse for mortgage advice and arranging services. Before proceeding, ask the broker to explain the available options, relevant charges and why its recommendation fits your circumstances. Fees may apply.
For loans secured against your home. Introduction to Loans Warehouse. Subject to status and lender criteria. Broker and lender fees may apply.
Your home may be repossessed if you do not keep up repayments on a mortgage or any other debt secured on it.
References
Sources checked on 16 September 2026. The article concerns ordinary residential secured borrowing. Sources describing an individual lender's criteria establish examples of checks, not universal requirements or offers available through Habitat Loans. The LTV example is an original illustration with assumed figures.
- Loans Warehouse: How to get a secured loan Application questions include ownership, mortgage balance, finances, amount and purpose.
- MoneyHelper: Second mortgages Existing mortgage, security risks, comparisons, costs and alternatives.
- FCA Handbook: MCOB 11.6 Responsible lending and financing Affordability, relevant future changes, retirement and the prohibition on basing affordability on equity.
- Pepper Money: Second charge mortgage criteria Examples of accepted income sources, subject to individual assessment.
- MoneyHelper: How to apply for a mortgage Income evidence, household commitments and accurate application information.
- United Trust Bank: Mortgages and Second Charge Loans Criteria Guide, 19 August 2026 Examples of income conditions, age limits, property restrictions and valuation requirements. Product specific figures are not reproduced as market rules.
- Experian: What is a credit score? Credit report information and lenders' individual assessments.
- Loans Warehouse: Secured loans with bad credit Past credit problems and continuing affordability checks. Promotional claims about credit improvement or debt relief are not adopted.
- Pepper Money: Documents needed for a secured loan Identity, address, income, mortgage, banking and existing debt information.
- MoneyHelper: What to do when your mortgage application is declined Preliminary decisions, residency considerations and checking credit information.
- United Trust Bank: Second charge mortgages Property and construction criteria, with automated valuations available in qualifying cases.
- FCA: Second charge mortgages, improving outcomes for consumers Eligibility, suitability and evidence supporting consolidation recommendations.
- Experian: Soft and hard credit checks Search visibility, credit applications and possible effects.
- MoneyHelper: Debt advice locator Finding free debt advice.

